October 26, 2004

ACP: The Lack of Concern for the Other

We can forgive the ACP committee for apologizing for the blackout that apparently crashed their systems that disabled students from registering.

ACP Website Downtime
Thu, Sep 30 2004 8:54 AM
Due to technical difficulties beyond our control, the ACP website was offline last night. Currently, reservation is disabled until we receive further notice, but you may log-in to update your profile. We apologize for the inconvenience. Please check back again for further updates.


We can also forgive them for the lost passwords too, since they released a public apology. However, since then, there have been numerous problems that arose especially regarding the thousands of glitches in their system. Yet, they kept "fixing" things undercover and this caused the hundreds of complaints in their inbox to rise to the thousand mark.

Over the Limit
Some classes in the site enabled students to still register for a class even though it says it was already full. This problem caused a lot of venue problems (due to lack of space), and also brought troubles for the speaker, especially those who specifically stated that they only will accept X number of students.

Kickout
To fix the "over the limit" problem, an ACP member confided that to fix this, they removed everyone who registered in that specific class, and opened it up for everyone to register again (this time with the limit enabled). However, they never released an announcement saying that this happened, not on their site, nor through e-mail or through any means known to man. Now, students who registered early to get that class never knew that they did this, and now are facing a problem that they do not have a class now since they were overtaken by other students who were looking for a class.

The Unhelpful Helpdesk
For complaints, students can e-mail acpwebreg@gmail.com. However, many students have complained that they never answer back. Sure, they said on their site that they will get back to the concerned student ASAP. However, this doesn't mean that they could have the freedom to respond in the next century. It is common courtesy to at least reply to an e-mail saying that they couldn't solve the problem right now.

The Downward Slope
This lack of concern for the other has caused the ACP, a helpful program where a student is given the opportunity to take alternative classes to expand their horizons, to fall grace from students' eyes. Many have considered the ACP days as a holiday instead of an opportunity especially since they are now conscious of the empty threats of cuts in their homeroom subjects the past ACP committees have led them to think. ACP is now a laughing matter among many students, and some refuse to sign up because nothing will actually happen if you do. Most classes offered are deemed time-wasters, and some students would rather have a regular class day than take an alternative one.
Seeing the boxes containing thousands of registration CDs remaining in the ACP operations room is a sign that the ACP is really on the way down.

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